CANCELLATION POLICY

Last Updated: September 2026
At S.K.U.S.A (Shotokan Karate and Ultimate Self-defence Academy), we offer a transparent approach to managing cancellation requests across our martial arts classes and our e-commerce store at skusa.in.
By enrolling in our programs or purchasing products, you agree to the cancellation terms outlined below.

1. ACADEMY CLASS & MEMBERSHIP CANCELLATIONS

1.1 Monthly Tuition & Subscription Cancellations

 
  • Notification Window: To cancel your ongoing membership and stop monthly tuition billing, you must notify the academy administration at least 7 days prior to the start of the next calendar month.
  • Late Requests: If you request a cancellation after a new billing month has already begun, the cancellation will apply to the following month. No partial or prorated refunds are issued for the current active training month.
  • How to Cancel: You can cancel your membership by speaking directly with the academy management at the dojo or by submitting a formal request via the Call Back Form on our website.

1.2 Program Pauses & Medical Extensions

 
  • If a student must pause training due to a medical injury, prolonged illness, or mandatory school exams, you may request a temporary Membership Pause.
  • Written proof or a medical certificate must be submitted to the Sensei. Approved pauses will freeze your billing cycle, and any prepaid classes will be credited toward your return date.

1.3 Event, Belt Exam, & Seminar Cancellations

 
  • Belt Examinations: Fees paid for belt testing and government-approved certificates are non-refundable once the registration list is finalized and submitted to the Karate Association of Nadia.
  • Special Seminars/Tournaments: If you register for a special self-defense seminar or regional tournament and cannot attend, you must cancel 48 hours in advance to receive dojo store credit. Cancellations made within 48 hours of the event are non-refundable.

2. E-COMMERCE PRODUCT ORDER CANCELLATIONS

2.1 Cancellations Before Dispatch

 
  • You can cancel any product order (such as HANAH uniforms, gloves, guards, or belts) completely free of charge, provided the item has not yet been shipped.
  • To cancel a pending order, log into your website profile under My Account or immediately use the website contact forms with your Order ID. If successful, a full refund will be processed to your original payment method.

2.2 Cancellations After Dispatch

 
  • Once an order has been handed over to our courier partner and a tracking number is generated, the order cannot be cancelled.
  • If you no longer want the items, you must accept delivery of the parcel and then initiate a return by following the guidelines in our Return and Refund Policy. You will be responsible for any applicable return shipping fees.

3. CANCELLATIONS BY THE ACADEMY

3.1 Class Cancellations & Dojo Closures

 
  • Weather & Emergencies: In rare instances where classes are cancelled due to severe weather, government mandates, or dojo emergencies, S.K.U.S.A will notify parents and students via SMS, phone, or our official social media channels.
  • Compensatory Classes: The academy will arrange alternative makeup sessions for any classes cancelled by us. No monetary refunds will be issued for forced emergency closures.

3.2 Product Order Cancellations by S.K.U.S.A

We reserve the right to cancel any product order on our e-commerce store if:
 
  • The item is abruptly found to be out of stock or discontinued.
  • There was a typographical pricing error listed on the website.
  • The shipping address provided is outside our logistical delivery network.
  • Note: If S.K.U.S.A cancels your order, you will be notified immediately and a 100% refund will be issued to your account.

4. CONTACT US

If you need to cancel a product order or wish to adjust your student training enrollment status, please reach out to us:
 
  • Official Website: skusa.in
  • Dojo Support: Submit a request through the Call Back Form on our homepage.
Would you like me to create any other foundational website documents, or do you need help with a specific business page? For instance, I can:
 
  • Draft a Shipping and Delivery Policy for your online martial arts gear shop.
  • Create a Frequently Asked Questions (FAQ) Page to address common parent and student questions about class uniforms, fees, and training rules.
  • Help write the text for your Contact Us or About Us pages.
Let me know how you would like to proceed!